Help

Help with your purchase

Describe the task as well as the item

Send the product name and the measurement, fitting or specification you need to confirm. An order number helps us follow up an existing purchase.

For delivery or return questions, read the current store policy before contacting Real Pet Store. Include relevant order details, but never send payment card numbers or account passwords.

Visit Contact, Shipping & delivery or Returns & refunds for more information about Real Pet Store.

For product or order questions, email support [at] realpetstoreplk.com.